Refund policy

30-Day Money-Back Guarantee

WeBilt is built on quality and accountability. If you’re not satisfied with your purchase, you can request a return or refund within 30 days of delivery—even if the product has been opened.

How It Works

1. Use the product as intended.

2. If it’s not the right fit, contact our support team by emailing Customerservices@webiltx.com within 30 days of delivery.

3. We’ll provide instructions for your return. Customers are responsible for return shipping costs. Once we receive your product, we’ll process your refund.

Eligibility

• Products must be purchased directly from webiltx.com

• Requests must be submitted within 30 days of confirmed delivery.

• All products are eligible for return, opened or unopened.

• Shipping fees for your order are non-refundable.

• Only one refund/return per product per person is allowed.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. We will cover shipping and either replace the item or issue a full refund at no cost.

Refund Processing

Refunds will be issued to the original form of payment. Processing times may vary depending on your bank or card issuer.

Our Promise

WeBilt supports your journey—no shortcuts, no excuses. If we miss the mark, we’ll make it right.

Bilt for you, the one who earns it.